Contact Us

What Guests Say

"WOW! This is a destination, not just a room. What an amazing space, with so many options for relaxing; indoors, outdoors and in-between in the solarium! Friendly shared kitchen and yummy waffles. Hostesses were lovely, made us welcome and comfy. Great location, walkable to Old Town (vigorous) and local amenities."

Getting in touch with our team is a straightforward process designed to make your travel planning as smooth as possible. Whether you have a quick question about availability or need more detailed information about our facilities, we welcome your inquiries. Our front desk staff is available during regular business hours to assist with reservations, check-in procedures, and general inquiries about the hostel and surrounding area. We believe that clear communication forms the foundation of a pleasant stay, and we strive to respond to every message with the same care and attention we would offer an in-person guest arriving at our door.

For those who prefer to reach us through digital channels, our online contact form provides a convenient way to send us your questions or special requests. The form captures the essential details we need to assist you effectively, including your preferred dates and the nature of your inquiry. Once submitted, your message is directed to the appropriate department, ensuring that you receive accurate and timely information. This system helps us manage correspondence efficiently, so nothing gets overlooked during busy travel seasons when we receive a high volume of requests from travelers around the world.

Planning a group stay or organizing a special event requires a bit more coordination, and we are equipped to handle those conversations with care. Our team can discuss group rates, room allocations, and any specific accommodations your party may need. We understand that traveling with others comes with unique logistics, and we are happy to walk through the details with you before you make any commitments. Taking the time to communicate your needs in advance helps us prepare properly and ensures that your group has a comfortable and well-organized experience from check-in to departure.

We also encourage guests to share feedback about their experiences, as your insights help us continually improve the quality of our services. Whether you have a suggestion, a compliment, or a concern, we value hearing from you directly. Constructive input allows us to refine our approach to hospitality and address any issues that may have arisen during your stay. Our commitment to guest satisfaction means that every message is reviewed thoughtfully, and we take actionable steps when needed. Your voice plays an important role in shaping the welcoming environment we strive to maintain for all who visit.